Support
Guides, the HostyFlow chat and email. The HostyFlow chat answers any time.
Ways to get help
For restaurants on HostyFlow, and for their guests.
What it is. Step by step guides for every screen in HostyFlow, from the host stand to setup, searched as you type.
How it works. Read them here on HostyFlow.com, or press the question mark in the Workstation's top bar to open Help beside your work.
What it is. Ask how to do anything in HostyFlow. The HostyFlow chat answers any time, day or night.
How it works. In the Workstation, open Help and choose Ask HostyFlow. It answers from the guides and your restaurant's own settings, and names the guides it used.
What it is. Write to support@hostyflow.com about your account, your setup or anything the guides don't cover.
How it works. In the Workstation, open Help and choose Email support. Your restaurant and the screen you have open go with your email, and it shows in your activity. You can also write from any email account.
What it is. A booking belongs to the restaurant, so the restaurant answers it.
How it works. Reply to the restaurant's booking email or text. It reaches that restaurant's messages.
What it is. Anyone can have HostyFlow remove their details.
How it works. Go to hostyflow.com/privacy, or email deletemydata@hostyflow.com. You get a 6-digit code, and once you enter it your details are removed.
See what your restaurant gets on For you, or read the guides before you start.
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