Knowledge BaseHost Stand Operations

The Guest View and the Door Check-in

Guest view shows your page as guests see it, and the check-in and live waitlist guests open on their phones.

See what guests see

  1. Open Guest view from the left rail.
  2. Your page on HostyFlow.com shows first, with a link to open it.
  3. Under At the door, see the check-in and the live waitlist on a guest's phone.

Owners and managers change the page on the page itself, from Edit your page in the menu at the bottom left.

Bookings, check-ins and the waitlist from these screens reach the host screen right away.

More in Host Stand Operations

The Workstation: Top Bar, List and Timeline

The Workstation shows tonight's guests beside your floor. Switch between Floor, Timeline and List, and pick the day and service at the top.

Making a Reservation by Hand

Take a booking over the phone or at the door with the plus button in the top bar.

Seating Guests and Walk-ins

Check guests in, seat them with one tap, add walk-ins, and move each table from dining to paying to cleaning to ready.

Running the Waitlist

Add walk-ins, let guests join from their phones, and text each party when their table is ready.

Shift Notes and the Pre-shift Plan

Put a note on every device's top bar, and send the team a briefing with tonight's tables, VIPs, allergies and occasions.

Guest Cards, Tags and Allergy Badges

Every guest has a card with their visits, notes and messages. Allergy and occasion words in host notes show as badges.

See every guide

Questions About Setup or Workstation Workflows?

Write to support@hostyflow.com with a question about setup, your floor plan or your account.

Email support@hostyflow.com