Settings: Where Each Choice Lives
Settings holds your restaurant's choices in tabs, from hours and pacing to guest messages, the network, staff and billing.
Find a setting
- Open Settings from the bottom of the left rail.
- Pick a tab on the left. Each tab saves on its own.
- Change what you need and press Save.
Restaurant, Hours and services, and Turn times and pacing set when and how you seat.
Online booking, Guest messages and Guest tags set what guests see and get.
Restaurant network, Faxes and Calls set how you connect with guests and nearby restaurants.
Staff and roles, Permissions and HostyFlow set who can do what, including HostyFlow.
Locations, Plan and billing, Account, Data processing and Setup guide cover the rest of your account.
Every save shows as a line in your activity with the name of the person who saved it.
More in Getting Started
Your Setup Guide, Step by Step
Setup walks you through eleven steps, from your restaurant's name to going live. You can skip a step and come back to it.
Signing In with an Email Code
You sign in to HostyFlow with a 6-digit code sent to your email. There is no password to remember.
Who's Working and Shifts
One signed-in device can serve your whole team. Each person taps their name, enters the code HostyFlow sends them, and sees the tools their role allows.
Adding Your Team and Choosing What Staff Can Do
Add each person on Team, give them Staff or Manager access, and choose in Settings which actions staff logins can take.
Importing Your Guest List
Upload the export from your old booking system as a CSV file. HostyFlow brings over guests, past visits, future bookings, notes and tags.
Getting Help: Guides, the HostyFlow Chat and Email
Press the question mark in the top bar to search these guides, ask HostyFlow a question, or email HostyFlow support.
The Workflow Screen: One Reservation Start to Finish
Workflow shows each step a reservation goes through, who does it, the status it writes, and live counts for tonight.
Questions About Setup or Workstation Workflows?
Write to support@hostyflow.com with a question about setup, your floor plan or your account.